Clients and Case Studies
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Verizon
Created specialized Selling Below the Price Line program for Verizon teams that
led to customer service training as well as a full retail program. Sales improved
34% in the next two quarters and Bell South made the program into a video requirement
for all sales associates.
New York Life
Delivered Selling Below the Price Line to San Diego agencies over a three month
time frame. Agent retention improved 60% in the next six months and sales improved
25% in the next three quarters. As a result the program was presented to the CLU
association and subsequent programs were delivered.
Acura
Cerritos Acura brought in Selling Below the Price Line in 2004 and 2005 for their
new car sales, used car sales, parts, service and Internet Sales. Result was an
improvement in unit sales of 27% for the next two quarters and recommendations to
Honda agencies in four counties.
IBM
Selling Below the Price Line was delivered to a management group with train the
trainer projects that were taken to direct sales teams in the North Eastern markets.
Sales of business units improved 11% over the next two quarters.
Motorola
Selling Below the Price Line was brought to Motorola at the Illinois offices for
use with all sales team leaders – presentation in Florida conference location. Result
was a 12- month follow up program used to train all cellular phone unit sales teams.
Sales improved 68% over the next three quarters.
Sprint
Selling Below the Price Line was taught to all Sprint sales team leaders over a
six month time frame. Sales at the retail level improved 23% over the next 90 days.
Training is now a standard basis for retail and agent sales teams.
AT&T
Selling Below the Price Line was taught to all retail operations managers over a
six month time frame with an additional six month follow up series of project assignments.
Sales improved 43% over the next two quarters and the training is now standard requirement
for the retail division managers.