Training
"As the event planner for our retail operations we brought in a program to help with store sales in a highly competitive environment. Selling Below the Price Line was so effective we made it into a video program with required training for our retail operations nationwide. Sales have improved across all regions and especially in the highly competitive Southwestern states. "
— Gerry Landon, Director – Retail Operations, Bell South Mobility

Creative Negotiating

The ability to navigate a successful outcome when the stakes are high is critical to sales performance. Great communicators are authentic, clear and skilled at directing the conversation beyond compromise to a true win-win situation. This powerful session teaches sales associates the core strategies necessary for negotiating simple to complex situations while enriching customer relationships.

Participants Will Learn

  • The role of negotiation in enriching relationships
  • The importance of developing an end in mind
  • How to practice style flexibility as a catalyst for faster resolution
  • How to move beyond conflict and identify key priorities
  • How to close negotiations effectively

Who Should Attend?

Indirect, direct, retail, sales, and their management teams.